Gaming should always be fun — never a source of stress or financial pressure. GGPoker is committed to giving every Filipino player the tools, information, and support needed to keep their experience enjoyable and fully in control.
Available to all registered players in the Philippines | 24/7 support
GGPoker gives every Filipino player a full set of self-management tools — accessible directly from your account settings, no waiting required.
Set a maximum amount you can deposit daily, weekly, or monthly in Philippine pesos. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately, while increases require a short cooling-off period to protect you. This tool is one of the most effective ways to keep your spending predictable and within your personal budget. You can review and adjust your limits at any time from your account dashboard.
Choose how long each gaming session can last before you receive an automatic reminder or are logged out. Keeping sessions to a comfortable length helps prevent fatigue-driven decisions and keeps gaming a leisure activity rather than a habit. You can set limits by the hour or by total minutes per day, depending on what works best for your lifestyle. GGPoker will notify you as you approach your chosen limit so you always have time to wrap up naturally. Adjusting session limits is quick and takes effect from your very next login.
If you feel you need a short break from gaming, a cool-off period lets you pause your account for a set number of days — from 24 hours up to several weeks. During a cool-off, you cannot log in, place bets, or make deposits, giving you genuine breathing room. This feature is designed for players who want a temporary reset without committing to a full self-exclusion. Activating a cool-off is instant and cannot be reversed before the period ends, ensuring the break is meaningful. It is a practical first step if you notice your gaming habits changing.
For players who need a longer break, self-exclusion closes your GGPoker account for a minimum period of six months, with options extending up to five years or permanently. During self-exclusion, your account is fully deactivated and you will not receive any promotional communications. Any remaining balance will be returned to you through your registered payment method. Reactivation after the exclusion period requires a formal review process to ensure you are ready to return safely. We take self-exclusion requests seriously and process them as a priority.
Your full gaming and transaction history is available in your account at any time, giving you a clear picture of how much time and money you have spent on the platform. Reviewing your history regularly is one of the simplest ways to stay aware of your habits and spot any patterns that concern you. GGPoker displays your net results, session durations, and deposit totals in a straightforward format designed for easy reading. Transparency about your own activity is a powerful tool for responsible play. If anything in your history raises a concern, our support team is available to help you take the next step.
Reality check notifications pop up at regular intervals during your session to remind you how long you have been playing and how your balance has changed. These gentle prompts are designed to keep you grounded and aware, especially during longer sessions when time can pass quickly. You can customise the frequency of reality checks to suit your preferences — from every 15 minutes to every hour. Each notification gives you the option to continue playing or to end your session immediately. Small, regular reminders like these make a meaningful difference in maintaining healthy gaming habits over time.
Knowing the warning signs early makes it much easier to take action before gaming becomes a problem. Here are some honest questions every player should ask themselves from time to time.
If you answered yes to any of these questions, it may be time to use one of GGPoker's self-management tools or reach out to a professional support service. There is no shame in asking for help — it is the smartest move you can make for yourself and the people who care about you.
You are never alone. These organisations provide free, confidential support for anyone in the Philippines affected by problem gambling.
The Philippine Amusement and Gaming Corporation operates a dedicated responsible gaming programme that includes counselling referrals, self-exclusion registries, and public awareness campaigns. PAGCOR's framework sets the standard for all licensed operators in the Philippines, including GGPoker. Their resources are available to any Filipino player who needs guidance or intervention support.
The NCMH provides mental health services across the Philippines, including support for behavioural issues such as compulsive gambling. Their hotline is available to anyone experiencing distress related to gaming or other concerns. Reaching out to a mental health professional is a positive and courageous step that can make a real difference in your life and wellbeing.
Gamblers Anonymous offers peer support meetings for individuals who want to stop gambling and rebuild their lives. The programme is free, confidential, and run by people who have personal experience with problem gambling. Connecting with others who understand what you are going through can be one of the most powerful forms of support available to Filipino players seeking recovery.
Our support team is available around the clock to help you activate any responsible gaming tool, answer your questions, or point you toward the right resources. You can also visit our FAQ for quick answers, or log in to manage your account settings directly.